Privacy Policy

Last Updated: February 2, 2026 | Effective Date: February 2, 2026

FixUpFast ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Data: Name, phone number, email address, home address, and pincode
Service Data: Booking history, service preferences, and reviews
Technical Data: IP address, browser type, device information (via Firebase Analytics)
Vendor Data: Professional details, service areas, verification documents

2. How We Use Your Information

To connect you with service providers in your area
To process and manage bookings
To send service updates and confirmations (email/SMS)
To improve our platform and user experience
To comply with legal obligations

3. Data Sharing

We share your contact details (name, phone, address) only with the specific service provider you book. We do not sell your data to third parties. Data is stored on Firebase (Google Cloud) servers located in India/Singapore.

4. Your Rights (GDPR/Indian IT Act)

Access: Request a copy of your personal data
Correction: Update or correct your information
Deletion: Request account and data deletion (contact us below)
Withdrawal: Withdraw consent for data processing

5. Data Retention

We retain your data for 3 years after your last booking for legal and safety purposes, after which it is securely deleted.

6. Security

We use Firebase Security Rules, SSL encryption, and Google's infrastructure to protect your data. However, no method is 100% secure.

Contact Us / Grievance Officer

For privacy concerns or data deletion requests:

Email: support@fixupfast.in

Address: Hanumangarh, Rajasthan, India

Response Time: Within 48 hours

By using FixUpFast, you consent to this Privacy Policy. If you do not agree, please do not use our services.